"Welcome, FANS!"

I have to give a BIG 5 STAR shoutout to Roger (& Cass) for coming to my rescue this morning! While I was waiting in line at the new burger joint, Simply Good Burgers, in Cove last night, all of the sudden a BUNCH of steam started coming out from under my hood!!! No gauges were high, no warning lights were on, but I immediately turned my SUV off. I opened the hood so things could cool off. A nice gentleman, Terry, came over to assist. He discovered it was just a hose, THANK THE LORD! He recommended FANS. Said they had good prices and would treat me right. Terry said he would even text Roger to let him know I would be calling him. I called Roger right then, but they were already closed. So I called again in the morning. Roger & Cass came right out to where my truck was parked and were able to fix it in under an hour. It only took that long because they had to run to the automotive store and get some parts and antifreeze. Again, 5+ STARS to FANS Automotive! They have definitely earn...

Even though I opted not to have the repairs done, I still cannot say anything negative about this establishment. Family owned business that treat there customers with respect and sound information and advice on your vehicles. The replacement parts for my car cost more than it's worth. But my truck will go in this coming week for work to be done. I'll keep you posted,but my guess is that everything is going to be alright..

From the moment my clutch gave out on my WRX and it came to a stop right beside Fans Automotive I didn’t quite know what to expect other than I’m extremely thankful it was this shop. I was immediately greeted by the owner Mr. Kelley who was extremely kind and just a joy to talk to. He and a very kind officer helped to push my car into the shop after hours. There was another employee who also helped. Overall I was just impressed by how they made a bad situation comfortable. He allowed me to make the decision to leave my car there free of charge until I can have a tow truck take it to another mechanic shop or look into what they have to offer me. Quite obviously I chose to leave my car there and have Mr. Kelley and his staff work on it. Unbeknownst to me, they have done an exceptional job with the quality of work and concern to actually get my car fixed and back on the road. His wife was also quite helpful and very professional as well. Can’t beat their prices with the quality of work...